竞争情报视域下基于社交媒体的SCRM理论框架研究
闫雨萌,李艳
Research on the Theoretical Framework of SCRM Based on Social Media from the Perspective of Competitive Intelligence
情报理论与实践 . 2022, (9): 142 .  DOI: 10.16353/j.cnki.1000-7490.2022.09.019